At Rococo Space, we prioritize your privacy and are committed to maintaining the highest standards in data protection. We value the trust you place in us and aim to be transparent about how we collect, use, and protect your personal information. Please take a moment to read our privacy policy.
Company Details:
Brand Name: Rococo Space
Address: A-701, Block-A, Malviya Nagar, Jaipur, Rajasthan 302017
Phone: 09799387222
Email: support@rococospace.com
In this Privacy Policy, references to “you” refer to any person submitting data to us or interacting with our website (“the Site”).
What Information Do We Collect?
Rococo Space collects the following information to enhance your experience with us:
- Personal Details:
- Name, email address, password, phone number, shipping address.
- Transaction & Payment Information:
- Credit card details, cardholder name, expiration date, CVV (These are processed by our Payment Gateway partner, and are not stored by us. Our payment partner, PayU, ensures PCI-compliant security).
- Order History & Transaction Data:
- Product details, pricing, purchase dates, transaction history, etc.
- Survey Information:
- Optional survey data such as demographic details (gender, age, income) and preferences on products and services.
- Cookies:
- We use cookies to enhance your browsing experience. Cookies store information like login details and recently viewed pages. You can control cookie settings through your browser.
- Session Data:
- Includes IP address, browser type, operating system, navigation details, time spent on the Site, and referring traffic sources.
- Third-Party Sign-in:
- Information provided when signing in via third-party services like Facebook or Twitter.
- Direct Communication:
- Email inquiries, order-related communication, complaints, or feedback sent to support@rococospace.com.
Note: User-generated content such as reviews, testimonials, and forum posts are not considered personal information and are not governed by this policy.
How Do We Use Your Information?
We collect personal information to serve you better and ensure a smooth shopping experience:
- Service Delivery:
- To process your orders and transactions and deliver products and services. We may share your data with subsidiaries or partners involved in your order fulfillment or in case of a merger or acquisition.
- Customer Insights:
- To analyze customer behavior and offer more relevant services, promotions, and personalized experiences.
- Promotions & Updates:
- To inform you about new products, special offers, deals, and updates related to your purchases. You may opt-out of marketing communications at any time.
- Cookies for Personalization:
- To customize your experience, such as showing you items based on previous views or managing wishlists and carts.
- Site Improvements:
- We use session data to improve site performance, analyze user behavior, and make improvements based on traffic and engagement patterns.
- Legal & Security:
- In case of legal disputes or to comply with statutory obligations, we may use personal data to resolve issues, prevent fraud, or enforce our terms and conditions.
Your Rights and Control
- Opt-Out of Communications:
- You can opt-out of receiving promotional emails or updates at any time by updating your account settings or contacting us.
- Data Removal:
- If you wish to remove your contact information from our records, please email support@rococospace.com.
Data Security
We use industry-standard security measures to protect your personal data. Payment transactions are processed securely through our trusted Payment Gateway partner, PayU, which is PCI-DSS compliant.
Changes to the Privacy Policy
Our privacy policy may be updated from time to time. We recommend that you review this policy periodically to stay informed about how we are protecting your information.
Third-Party Privacy Policies
This policy does not apply to the privacy practices of third parties, including partners, affiliates, or other businesses with which you may interact. We encourage you to review their privacy policies for more information.
For any questions or concerns about this privacy policy, please contact us at:
Rococo Space
Email: support@rococospace.com
Phone: 09799387222
We appreciate your trust in Rococo Space and are committed to protecting your privacy.
Love,
The Rococo Space Team